● in progress
Nutrissé — Digital Ecosystem
Omnichannel platform connecting e-commerce, WhatsApp, and social media through a single admin dashboard.
n8nGCPFirebaseStripeTiledeskNode.js
// Project Coordinator · AI Automation · Guatemala
Marcos Rodas
bridges strategy and execution.
15 years didn't teach me to write code. They taught me how a process fails, how people are motivated, and when the real problem isn't the one you're asked to solve. Code came later — as a tool, not an end. Today I build bridges between what a business needs and what technology can deliver.
$
./describe --marcos
→ sales lead · 2007 — managed 22 branches, Q2M/mo revenue
→ ops manager · 2013 — 30% error reduction, 100% uptime crisis
mgmt
→ PM + developer · 2023 — AI automation, digital platforms @ IOM
$
cat stack.txt
n8n · Node.js · Firebase · Python · Astro · Twilio
· GCP · SQL
$
grep "available"
STATUS=open · LOCATION=Guatemala · UTC-6 · RESPONSE=<24h>
$ _
15+
years of experience
6+
teams coordinated
30%
operational improvement
01 / experience
2023 – present
Project Coordinator — Digital Platforms
IOM (RRP)
- Led modernization of high-demand public digital services, translating complex stakeholder requirements into scalable technical architectures.
- Built automation tools that eliminated operational bottlenecks and integrated AI-driven workflows to reduce response times.
- Managed full project lifecycle across cross-functional teams in a high-accountability international environment.
2013 – 2023
Operations Sub-Manager
IDC Los Tres, S.A.
- Redesigned core operational workflows in high-volume logistics, reducing shipping errors by 30% through structured control systems.
- Maintained 100% uptime during high-demand crises via proactive risk mitigation and contingency protocols.
- Led 10+ person teams with leadership programs that simultaneously improved retention and productivity.
2007 – 2012
Regional Sales Supervisor
Calzado Matrix · 22 branches
- Managed commercial performance across 22 branches, consistently hitting monthly targets through tracking metrics and process standardization.
- Built and scaled regional sales processes from scratch, turning underperforming branches into consistent contributors.
- Developed the operational and reporting discipline that became the foundation of my career in operations and team management.
education
2024–present
Administrative Engineering · Universidad Galileo
2021–2022
A.S. Software Development · Universidad Galileo
Google Project Management Certificate · Coursera
02 / projects
Mass Beneficiary Messaging
Segmented communication system with automated reporting for high-volume social programs.
TwilioNode.jsRenderGitHub
WhatsApp AI Chatbot
24/7 customer service with intelligent human handoff and conversation monitoring dashboard.
OpenAIPythonDockerPostgreSQLCelery
Captive WiFi Portal
Access portal with user data capture and automated reporting for public WiFi environments.
MongoDBExpressNode.jsRender
03 / skills
FRONTEND
HTML / CSS
JavaScript
TypeScript
React
Astro
Tailwind
BACKEND & DATA
Node.js
Python
PHP
SQL · MongoDB
Firebase
GCP · AWS
AUTOMATION
n8n
Make (Integromat)
Twilio API
ManyChat
Tiledesk
WhatsApp Business
METHODS
Scrum / Agile
Git · CI/CD
Linux · Docker
PowerBI · Tableau
GitHub Actions
Project Mgmt
04 / contact
Have a project that needs someone who understands both the business and the code? I reply within 24 hours.